How can we help you?
Answers on jewellery care, sizing, orders, and returns — plus direct access to our team when you need a human touch.
Jewellery FAQs
Browse through our most common questions — organized by topic for easy navigation.
Products & care
4 questions answered
Yes. We use conflict-free, responsibly sourced diamonds and gemstones. Product pages list metal purity and stone details where available.
Store pieces separately, avoid harsh chemicals and perfume spray on metal, and wipe gently with a soft cloth after wear. Lifetime shine warranty covers polish guidance for eligible pieces.
Use our size guide on ring product pages, or visit a local jeweller for a precise measurement. Contact support if you need help selecting a size before purchase.
Yes. Every piece is crafted and quality-checked by our team before it reaches you.
Still need help? Our beauty advisors are here for you.
Still need help?
Our friendly support team is ready to assist you with anything, anytime.
Call Us
+91 22 4000 1200
Mon–Sat, 10am – 7pm IST
Visit us
H.Ankit Jewels, Mumbai, Maharashtra, India
Customer experience centre — by appointment
Send us a message
We typically respond within a few hours